The shop floor employees are
"The shop floor employees are great but they are yoked with a order system that is a disaster. I can in to get a simple wheel set in Dec. 2024. I finally got the wheels in Mar. 2025. My order was dropped, forgotten about, they called Northern Ireland - by god - to get the order completed and then the wrong set was sent, and I did not get the final wheel till I filled out a bad review and was called by the warehouse to get it right and they had a hard time finding the order and gosh, wouldn't you know, they had the wheel right there but not tagged for delivery. The poor shop guys are the go between this faulty system and the customer. Your software sucks. Admit it, trash it and move on. Sorry for the bad review, as I have done a lot of business with you in the Clay days, but it was hard for me to see the mess."
